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Vestar City SUV
Vestar City SUV
Vestar City SUV
Vestar City SUV
Vestar City SUV
Vestar City SUV
$729.99

Vestar City SUV

Vestar

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The City SUV is one of Vestar's fastest electric boards. It has a maximum range of 20km and is excellent for carving down wide streets. Its skateboard deck, made of 8 layers of Canadian maple, is finely engineered to go high speeds yet lightweight and sturdy. Featuring 3-speed modes and a 2*1000W motor, the City SUV e-board is ideal for those commuting on all-terrain surfaces. 

This awesome Vestar electric skateboard features an Electronic Speed Control System that has an intelligent startup that automatically powers on when rolling for 3 feet so that you don’t have to bend down to press the power switch. Not for the faint-hearted, this e-board has been voted top of its class for riders looking for an epic way to get around the city and will leave all other riders jealous. 

Technical Specs

Description / Videos

38'' Dual Motor 2*1000W Belt-Drive All-terrain (with adjustable belt tension)One board, Two styles!!—you can ride in AT style or in Flat-Road style.

 

 

ESC System

This ESC use double-drive sine waves which make smooth ride and the brake system is regenerative which can recovers energy when braking and reduces energy consumption.The most outstanding features for this ESC is the intelligent boot which automatically powers on when rolling for more than 3 feet/ 1 meter, so that you don’t have to bend down to press the power switch

Power System(Battery & Motor)

We use 10S3P battery which will provide more power and longer cruises. Also we use Samsung and LG cells which are famous for their stability. At the same time , we offer 5065 motor with 1000*2 very powerful!

Truck

All of our boards use a truck which can adjust the belt. It is very easy to adjust you only need a socket head wrench

Honeycomb wheels

It is the most outstanding features of the City SUV. The wheels are made of  68A which is very soft and comfortable when riding. We offer five colors to choose from. Very cool if your board has four different colors! 

Waterproof

Each City SUV has been treated with Basic waterproof treatment both inside and outside. 

Note: Should avoid water intake at power button and charging port.

Specs
DRIVE2 Rear Motors- Dual Belt Drive Motor
REMOTE3 Speed Model
MOTOR5065 2 x 1000W Motor
WHEELSAT wheel: 150*46 mm (Hardness: 67A)
PU wheel: 83 * 52 mm (Hardness: 80A)
DECK MATERIAL8-Layer Maple Skateboard deck
WATERPROOFINGYes
BATTERYBattery - Standard 36V 7.5 Ah 10S3P
Battery Samsung 36V 9.0 Ah 10S3P
CHARGER TIME 30 minutes
RANGE

Standard: 9.3-12.4 ML    15-20 KM

Samsung: 12.4-15.5 ML  20-25 KM

SPEED
Warranty

Warranty

If you have any quality problems during the warranty period of 6 months(not include Consumable parts), we will provide you with free replacement parts, only for ESC, remote, battery, motors, charger.  But the shipping fees need to be collected. If there is any failure during the ride, we will send you the accessories until we can help you solve the problem.
If after 6 months guarantee period, you can buy individual parts of Vestar plate in our store. We'll make a video to demonstrate how to replace specific components.

 

Notice: if you find out your board has some problems, pls contact us first and we will tell you how to do . Don't try to solve it by yourself, if you do, we will not continue to the warranty!

 


 

Returns

Return Policy


With our simple returns process, you can shop online worry-free. 
If you have any problems with your product, please email us at returns@electricsportscompany.com or call us at (866)485-3223. 
electricsportscompany.com works in collaboration with multiple manufacturers, please read the return policy that applies to your particular product,
each manufacturer has their own unique policy.

 

Standard Return Policy:

 

Our policy lasts 7 to 30 days depending on the manufacturer. 
If the days since you have received the product have exceeded that manufacturers return policy unfortunately we can not offer you a refund or exchange.

  • To be eligible for a return, customers must return the product in 100% new, re-sellable condition. 
     
  • Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. 
     
  • The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging.
     
  • The item must be shipped back with care as not to be received damaged.
     
  • This ensures that all components arrive in a re-sellable condition.
     
  • Costumers must obtain an RMA number before returning. Without an RMA number, the item cannot be returned. 
     
  • Shipping charges incurred during checkout are not refundable.
     
  • The return shipping, insurance, and tracking number is the responsibility of the buyer.
     
  • The Shipping, Handling and Insurance Fees paid by buyer are NOT included in return credit issued. 
     
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
     
  • To start your return process we require a receipt or proof of purchase.

 

Bern Helmet Return Policy

Emojo Bike Return Policy

Glion Return Policy

Greenbike Electric Motion Return Policy

Ownboard Return Policy

Rockstar Bearings Return Policy

Teemo Return Policy

Vestar Return Policy

WowGo Return Policy

X-treme Return Policy


How to Return an Item:

 

  • To return an item, please email customer service at returns@electricsportscompany.com and explain the reason of the return, and we will start the return process. 
     
  • If your return is approved you will receive an email from us with a RMA number and return instructions.
    Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
     
  • We recommend taking a picture of the package and/or the item before shipping.
     
  • Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
     
  • Please provide us the tracking number.
     
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
    If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment
     
  • Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund.
     
  • *note please keep a copy of the return tracking number so that you will be able to monitor the return shipping of your product.

 

CANCELLATIONS:

 

You can cancel your order free of charge up to 24 hours after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 24 hours are subject to a 3% transaction fee.
If your order has been shipped, you can be subject to a 3% transaction fee and our Standard Return Policy applies.

All orders placed through our Sites are subject to our acceptance. The receipt of an order confirmation means that your order request has been received. It does not constitute our acceptance of an order or our confirmation of an offer to sell a product. We explicitly reserve the right not to accept any order for any reason, with no further obligation to you.

We may cancel orders or parts of an order for various reasons, including, but not limited to, the following:

The item(s) has become unavailable or your order exceeds our limitations on quantities available for purchase
We are having difficulty processing your payment information
We are unable to ship to the address provided
The order is flagged by our security systems as unusual or an order susceptible to fraud
There was an error in the pricing, product description or other relevant information on the Sites
If your order is cancelled, you will receive notice via email. You will not be billed for any cancelled items. If your order is cancelled after your credit card or other payment instrument has been charged, we will issue a credit to the relevant account in the amount of the charge. Once an order is cancelled, it cannot be reprocessed and must be submitted again through a separate transaction on the Sites. If you are interested in purchasing items similar to those unavailable, you may contact Customer Service for recommendations.

Shipping damage:

Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling.

IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and get drivers signiture and notify returns@electricsportscompany.com (866) 485-3223 immediately.

Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims.

Do not refuse the shipment. Please notify our Customer Service Department immediately after delivery if damage has occurred.

Reported immediately after delivery returns@electricsportscompany.com, (866)485-3223 and submit the necessary photos are provided (see below).

- A photo of the packaging material used inside box (e.g. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.)

- A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z)

- Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides).

Backorders:

If your item is on backorder and you accept the backorder, we will hold your payment until the order ships.
If you decide to cancel before a backorder arrives and has not been processed for shipping, we will not charge a fee.

 

Ordering and Shipping

 

Shipping Policy

 

Shipping Times for Vestar

 

Air    (expedited)
China - United States  8-16 Business days


Sea   (standard)
China - United States   25-35 days for delivery if you choose shipping by sea. 
Note: Due to the impact of the Covid-19 epidemic, customs clearance may be delayed

Tracking information may not update until the package enter your country's border, so don't be surprised if tracking information doesn't update for a few days.


Electric Sports Company's goal is to keep the fulfillment process as simple as possible. Shipping times vary from 1-3 business days, if in stock and delivery times varies between 3-10 business days if your product is in stock.

Select Electric Bicycles can have extended lead times if they are located overseas and not in stock in the US. 

Select Electric Skateboards can have extended lead times if they are located overseas and not in stock in the US. 

Select Electric Scooters can have extended lead times if they are located overseas and not in stock in the US. 

Electric Sports Company will send you automated tracking updates once we receive the tracking number for your order. You can also track your order by clicking TRACK MY PACKAGE.


Order Confirmation:

You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. 
As soon as we receive your order, we automatically contact our warehouse to confirm that it is in stock and available for immediate shipment. 
If your item is on backorder or unavailable, we will contact you via email.
If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and your credit card is approved by our fraud guarantee department, the order ordered will ship within 1-2 business days from the date of your order. 
We will send you the tracking information within 24 hours to the email address you provided when checking out. 
We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states.

Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
Shipping costs are included with any unit going ground to the lower 48 states. 

AK & HI ship by AIR at additional cost. 


A phone number is required by the freight company so a delivery appointment can be made. 
Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. 

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for the actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order. Depending on the manufacturer there could be a 15% restocking fee this is a fee the manufacturer charges us because the items are custom assembled before each shipment to ensure quality control and safe packaging. Please read each individual manufactures return policy, click here.

Backorders:

From time to time, a bike may run out of stock at our warehouse In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether. 
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 
 

Shipping damage:

 

Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, Please follow the instructions below to take photos of damaged package, and contact costumer service at Electric Sports Company 

at 866 485 3223 or thru email orders@electricsportscompany.com

 

 

How to Handle Damages at time of Product Delivery (Carton packaging appears to have damage such as ripped, holes, large dents, open carton, or items are missing):

  • Carton damage requires visual inspection of contents of the unit.
  • Electric Sports Company recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Electric Sports Company immediately.
  • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state:“Carton damage, subject to inspection” and list type of damage.
  • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
  • Refuse shipment
  • Sign carrier paperwork: “Carton damaged and refused”
  • Notify Electric Sports Company immediately.

 Required Photos for Damage Claim

- A photo of the packaging material used inside box (e.g. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.)

- A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z)

- Two photos displaying all sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides).

 


 

Price Match

Price Match

 

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 days of your purchase date  please contact Electric Sports Company and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 30 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer for the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax